Steve street

Steve Street, IBM Global Services: Services science – thinking about service in an innovative, integrated way

9 July 2009

The article at a glance

Steve Street, Senior IT Architect for UK & Ireland New Business, Integrated Technology Delivery, IBM Global Services, explains why the financial meltdown, …

Steve StreetSteve Street, Senior IT Architect for UK & Ireland New Business, Integrated Technology Delivery, IBM Global Services, explains why the financial meltdown, which demonstrates the limitations of a purely financial model, will motivate a move towards multiple sources of value. Services are crucial for our economy, the crisis has shown this very clearly, therefore it makes sense to look more scientifically at this important part of our society. We are, Steve believe, on the cusp of a radical transformation in the way services are delivered.

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