Dr Morvarid Rahmani, Scheller College of Business, Georgia Tech

In many contexts such as product design and advertising, clients seek the expertise of external providers to generate innovative solutions for their business problems. In such delegated engagements, providers can improve the quality of solutions through the intensity of their efforts, and clients can evaluate solutions and decide when to stop the project. In this paper, we explore how the client’s flexibility in stopping the project influences the progress and efficiency of the delegated innovation. In particular, we compare two structures: “committed”, where the client stops the project immediately if the provider delivers an acceptable solution, and “open-ended”, where the client retains the flexibility to continue the project even after receiving an acceptable solution. We show that, when innovation is delegated, the client’s flexibility can lead to lower early efforts by the provider and thus may not always benefit the client. We generate insights regarding the appropriateness of the two structures with respect to the problem difficulty and provider’s capability. In addition, we extend our model and analysis in several directions by capturing the effects of client’s transparency, optimal payments, project timeline, and provider’s capability improvement.

Speaker bio

Morvarid Rahmani is an Assistant Professor of Operations Management, at the Scheller College of Business, at Georgia Tech. She received her PhD from the UCLA Anderson School of Management. She also received three masters degrees, in Industrial Engineering, Electrical Engineering, and Economics.

Dr Rahmani’s research brings together the operational perspective of process improvement and the economic perspective of innovation and collaboration. Her research focuses on the study of the dynamics of collaboration in knowledge-based work processes such as new product or service development, management and IT consulting, technical projects, and education. Her research generates insights for advancing strategic decision-making, both across organisations and within them. She has published her research in Management Science, and Production and Operations Management journals. Her dissertation research paper on Collaborative Work Dynamics was a finalist in the Manufacturing & Service Operations Management Best Student Paper Competition.

Dr Rahmani has taught Core Operations Management in full-time and evening MBA programmes, and a seminar course on Managing Innovation and Product Development in the PhD programme at the Scheller College of Business. She has received the Brady Family Award for Faculty Teaching Excellence at the Scheller College of Business.

Address

Trumpington St
Cambridge
CambridgeshireCB2 1AG
United Kingdom

Date & time

Date: 22 May 2018
Start Time: 12:30
End Time: 14:00

Audience

Open to: Members of the University of Cambridge

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Event location


Trumpington St
Cambridge
CambridgeshireCB2 1AG
United Kingdom

Event timings

Date: 22 May 2018
Start Time: 12:30
End Time: 14:00