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Mark Thompson

Computer Weekly: Open data, democracy and public services

Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, writes about public services and open data. “A public discussion is needed around objectives, definitions, good practice and governance, one that addresses what people gain, as…

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UK Authority: Updating social value for the internet age

Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, discusses how public value should be defined in the digital era. “For a government desperately trying to square the circle of escalating demand, growing inflation, falling…

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Cambridge Independent: Local councils could learn lessons from Netflix

Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, suggests that local councils could re-organise themselves to reflect successful businesses like AirBnB, Spotify or Netflix – which “focus on where they add value most efficiently…

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Brexit: time to seize the digital day

For Brexit to succeed, it needs to be citizen-centred. Yet there's a real danger, writes Dr Mark Thompson, University Senior Lecturer in Information Systems, that the opportunity to deliver this will be lost. Imagine if we had electricity but no…

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Team of construction workers working with DELETE button on a computer keyboard

Digital delivery post-Brexit

Dr Mark Thompson, in speech to the National Digital Conference, calls for new digital efficiencies in Britain as functions are repatriated from the European Union. The UK government has some digital opportunities for greater efficiency and improved service to taxpayers…

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Vice-Chancellor’s awards 2017

Five Cambridge Judge Business School nominations for this year’s Vice-Chancellor's Awards, with winners to be announced in July. Five people from Cambridge Judge Business School have been nominated for the 2017 Vice-Chancellor's Awards at the University of Cambridge, with the…

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Computer Weekly: Three steps to transform UK public services

Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, writes an article for Computer Weekly setting out an agenda for addressing the structural reform needed for our public services. “The government urgently needs to shift…

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Government Computing: Which do you want to be – a Netflix or a Blockbuster government?

Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, discusses the impact of the Internet on government and public services. “The single biggest opportunity to impact Government is not a technical opportunity but a business…

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Computer Weekly: Digital government isn’t about user needs – it’s more fundamental

Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, writes about digital government project. “The government digital movement needs to come out of start-up phase and deliver on the real opportunities for public engagement,” he…

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Cambridge Business Magazine: National discussion needed on digital public services

Dr Mark Thompson, University Senior Lecturer in Information Systems at Cambridge Judge Business School, says a national discussion including union involvement is needed in order to effectively implement digital efficiency into public services. “Digital transformation requires significant culture change, as…

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