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service industry

Shifting work structures in China

Chinese companies need to find new ways to manage and motivate employees as the country moves from a manufacturing to a service economy, says Harvard Business Review article co-authored by Professor David De Cremer of Cambridge Judge Business School. China's…

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Shift to services vital for UK industry

Research reveals 12 steps for executives who want to follow a business model innovation approach to service provision The economy of three quarters of the developed world relies on the standalone service sector. However, 40 per cent of manufacturers now…

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Professor Andy Neely

A total solution

What do we know about global trends in the servitisation of manufacturing? Professor Andy Neely, Fellow in Business Performance Measurement & Management at Cambridge Judge Business School, and Director of the Cambridge Service Alliance, who recently wrote the paper Servitization…

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Professor Andy Neely

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